Candidate Experience Specialist

November 24, 2023
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Job Description

The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.

An overview of this role

This is a 4-month contract position located in the US in either Pacific or Mountain Time.

The GitLab Candidate Experience Specialists work to create positive experiences for GitLab candidates and hiring teams. In a growing fast-paced environment, the Candidate Experience Specialist is a dynamic team member who helps create an amazing candidate experience, improve our existing hiring practices, and deliver exceptional results to our hiring teams. GitLab strives to be a preferred employer and relies on the Candidate Experience Specialists to act as brand ambassadors by embodying the company values during every interaction with potential team members. The Candidate Experience Specialist is enthusiastic about working with high volume and is dedicated to helping GitLab build a qualified, diverse, and motivated team. The Candidate Experience Specialist reports to the Manager, Candidate Experience.

Don’t have a ton of knowledge about GitLab yet? Don’t worry. We have an extensive onboarding and training program at GitLab and you will be provided with necessary DevOps and GitLab knowledge to fulfill your role.

What you’ll do 
  • Collaborate with Recruiters, hiring teams and Recruiting leadership to understand and implement the hiring plan for each job requisition
  • Coordinate with the Recruiters to maintain correct process information in the Applicant Tracking System (ATS) and GitLab repositories
  • Build and update an effective network of internal and external resources to call on as needed
  • Ensure candidates receive timely, thoughtful and engaging messaging throughout the hiring process
  • Work in Applicant Tracking System (ATS) to help recruiters maintain a positive candidate experience for candidates
  • Helps manage candidate traffic for all roles
  • Act as the Recruiting Coordinator for the interview process
  • Create and stage employment contracts for candidates receiving an offer of employment on behalf of the hiring manager and recruiter
  • Work to create a seamless handoff of new team members to the People Operations Specialist team
  • Promote our values, culture and remote only passion
What you’ll bring
  • Desire to learn about Talent Acquisition and GitLab from the ground level
  • Demonstrated ability to work in a team environment with a focus on delivering an excellent candidate experience
  • Ambitious, efficient and consistent under tight deadlines and competing priorities
  • Proficient in Google Workspace
  • Ability to build relationships with team members, hiring managers and colleagues across multiple disciplines and timezones
  • Outstanding written and verbal communication skills
  • Willingness to learn and use software tools
  • Organized, efficient, and proactive with a keen sense of urgency
  • Excellent communication and interpersonal skills
  • Ability to recognize and appropriately handle highly sensitive and confidential information
  • Prior experience using an Greenhouse or Prelude is a plus
  • Experience working remotely is a plus
  • Share our values and work in accordance with those values

Also, we know it’s tough, but please try to avoid the ​​confidence gap​.​​ You don’t have to match all the listed requirements exactly to be considered for this role.

How GitLab will support you

Please note since this is a contract role, this position is not eligible for benefits or equity.



The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
Colorado/Washington pay range
$22.88$36.78 USD
California/New York/New Jersey pay range
$22.88$36.78 USD

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.